It’s often said (mainly by sports-mad people) that sport is a great metaphor for life. I believe this is true and there are lessons we can learn from sport that we can apply to our businesses.
"The greatest problem in communication is the illusion that it has been accomplished" - George Bernard Shaw
Ever experienced a situation with your peers or clients that caused someone anxiety, or where an issue blew way out of proportion? I have one rule for communicating sensitive or negative messages...
